Frequently asked
questions.
Everything you need to know about JetResponder. Can't find what you're looking for? Our support team is here to help.
Getting Started
How do I get started with JetResponder?
Getting started is simple! Sign up for a free 14-day trial, upload your documents to build a knowledge base, and start drafting emails immediately. No complex setup required.
Do I need technical skills to use JetResponder?
Not at all! JetResponder is designed for everyone. If you can write an email, you can use JetResponder. No coding, no complex interfaces, just simple, intuitive email drafting.
Can I try JetResponder before paying?
Yes! We offer a completely free 14-day trial with full access to all features. No credit card required to start, and you can cancel anytime during the trial.
What email clients work with JetResponder?
JetResponder works with any email client or platform. You can copy-paste drafts into Gmail, Outlook, Apple Mail, or any other email service you use.
Features & Functionality
How does the AI learn my writing style?
Our AI analyzes your uploaded documents, past communications, and writing patterns to understand your tone, style, and preferences. It then applies this knowledge to create emails that sound like you wrote them.
Can I upload different types of documents?
Yes! You can upload PDFs, Word documents, text files, and even import emails from your inbox. The more content you provide, the better the AI understands your style and knowledge.
Is there a limit to how many emails I can draft?
No limits! With JetResponder Pro, you can draft as many emails as you need. We believe in unlimited usage so you can focus on communication, not restrictions.
Can I edit the AI-generated drafts?
Absolutely! All drafts are yours to edit, refine, and customize. The AI provides a great starting point, but you have full control over the final email.
Pricing & Billing
How much does JetResponder cost?
JetResponder Pro costs just $11.99/month. This includes unlimited email drafts, custom knowledge bases, and all features. No hidden fees, no surprise charges.
Do you offer team or enterprise pricing?
Yes! Teams of 5+ users get 20% off, and teams of 10+ get 30% off. For larger organizations, we offer custom enterprise plans with advanced features like team knowledge sharing.
Can I cancel my subscription anytime?
Yes, you can cancel anytime with no penalties. Your account remains active until the end of your current billing period, and you can reactivate anytime.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through Stripe.
Security & Privacy
Is my data secure with JetResponder?
Absolutely. We're SOC 2 Type II compliant with end-to-end encryption. Your emails and documents never leave your control, and we never use your data to train our models.
Do you read my emails or documents?
No. Your privacy is paramount. We only process your content to provide the drafting service you request. We don't read, store, or analyze your emails for any other purpose.
Where is my data stored?
Your data is stored securely in SOC 2 compliant data centers in the United States. We use enterprise-grade encryption and security measures to protect your information.
Can I delete my data anytime?
Yes! You can delete your account and all associated data instantly from your settings. We don't retain any data after account deletion.
Technical Support
What if I need help using JetResponder?
We offer comprehensive support through email, live chat, and our detailed documentation. Most users get started without any help, but we're here when you need us.
Do you offer training or onboarding?
While JetResponder is designed to be intuitive, we provide onboarding guides, video tutorials, and personalized setup assistance for teams and enterprises.
What if the AI generates something I don't like?
You can easily regenerate drafts with different instructions, or edit the content yourself. The AI learns from your feedback to provide better results over time.
Is JetResponder available on mobile?
Yes! JetResponder works perfectly on all devices. Our web interface is mobile-responsive, and you can draft emails from your phone, tablet, or computer.
Still have questions?
Our friendly support team is here to help. Get in touch and we'll respond within 24 hours.
Or email us directly at [email protected]